Terms & Conditions
Revised: July 14, 2026
Terms and Conditions: Online Courses
1. Payment and Fees – Payment may be made using VISA, MasterCard or by cheque. All fees are payable in full at the time of registration. GST or HST will be added to all orders as applicable.
2. Refunds – All fees paid are non-refundable.
3. Course Materials – Unless otherwise specified, registration fees will include all online resource and course materials. All course and resource materials are subject to copyright and may NOT be reproduced without written consent from AJAG Online. Resource and course materials are to be considered supplemental to the online courses and will contain appropriate disclaimers explaining their limitations.
4. Confirmations – Confirmation of all registrations will be sent electronically once they have been processed. If a confirmation is not received, please confirm enrollment by contacting us at [email protected]
For your convenience, reminder emails will be sent prior to each course. However, as internet service providers or a firm’s own email server may block the delivery of AJAG Online’s emails, we will not be held responsible for the non-delivery of the reminder emails. Complete details of course dates and times are available on the website and should be reviewed regularly.
5. Instructors – Presenters scheduled for each session, as reflected in course descriptions, are subject to change without notice.
6. Course Cancellation – AJAG Online reserves the right to cancel a course at their discretion. If this occurs, registrants will be notified and full refunds will be issued.
7. Attendance and PD Credit – In order for a participant to receive PD credit from AJAG Online for their completed course, they must successfully complete a short quiz on the course content. PD certification will then be recognized in the participant’s online account, a copy of which may be printed for their personal records.
The correct assignment of PD certificate of attendance is made on the basis of accurate information and the successful completion of a post-course quiz by the individual, and is therefore presumes that log-in is completed on the honour system. As such, we do NOT warrant or certify that the individual listed in our user registration records actually attended the above noted sessions, nor can we confirm whether they attended the full session. Each registrant may log into their account to view and print their certificate at any time after course and quiz completion.
9. Access Time Parameters – Access to the online courses is based on a time limited subscription model that includes a twelve month period from the date you place your order or the release date, whichever comes later.
10. Scheduling – The launch date of the courses are subject to change. Advance notice of any changes will be sent to all registrants by email.
11. Address – I certify that the address reflected in this registration accurately reflects the physical location of the person(s) attending the session.
Failure to abide by the above terms and conditions may result in the cancellation of registration without refund.
The information, materials, examples and commentary presented in AJAG courses are provided solely for general educational and professional development purposes. While every effort has been made to ensure the accuracy of the information at the time of the presentation, neither the course provider nor the instructor represents or warrants that the content is complete, accurate or applicable to every situation.
Participants are responsible for exercising their own professional judgment and for independently verifying the applicability of the information to their particular facts and circumstances. The content of AJAG courses is not intended to constitute legal, accounting, tax or other professional advice for any specific client or engagement
Participants should consult applicable legislation, professional standards, regulatory guidance and other authoritative sources and seek appropriate professional or legal advice where necessary, before relying on or implementing any information presented in AJAG courses.
By participating in AJAG courses, participants acknowledge that they assume full responsibility for any decision, advice, opinions, or actions taken in reliance on the course materials or instruction. To the fullest extent of the law, the course provider, its affiliates, employees, contractors and instructors disclaim all liability for any direct, indirect, incidental, consequential, special or punitive loss, damage, claim, cost or expense arising from or related to the use of, interpretation of, or reliance upon the course materials or presentations, including any claims brought by third parties arising from professional services provided by a participant.
